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PRIVACY POLICY

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website or otherwise interact with our services (the "Services"). Our store is hosted on Wix eCommerce, which provides the online platform for our Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

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1. PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal information:

  • Contact details: name, billing/shipping address, phone number, email

  • Payment information: payment method, transaction confirmations (processed securely by payment providers)

  • Account information: login credentials, preferences

  • Transaction information: orders, returns, exchanges, cart activity

  • Communications: messages, customer service inquiries

  • Device and usage data: IP address, browser type, device identifiers, cookies, interactions

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2. SOURCES OF PERSONAL INFORMATION

We collect information:

  • Directly from you

  • Automatically through cookies and tracking technologies

  • From service providers (payments, shipping, analytics)

  • From business and marketing partners

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3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Provide and manage the Services

  • Process payments and fulfill orders

  • Personalize your shopping experience

  • Send service-related and promotional communications

  • Prevent fraud and enhance security

  • Comply with legal obligations

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4. HOW WE SHARE YOUR INFORMATION

We may share your information with:

  • Wix and its integrated service providers

  • Payment processors and shipping partners

  • Marketing and advertising partners

  • Legal authorities if required

  • Affiliates or successors in case of business transactions

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5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to operate the site, analyze traffic, personalize content, and serve ads. You can manage cookies via your browser settings.

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6. THIRD-PARTY LINKS

We are not responsible for the privacy practices of third-party websites linked from our site.

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7. CHILDREN'S PRIVACY

Our Services are not intended for children under the age of majority. We do not knowingly collect personal data from minors.

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8. DATA SECURITY AND RETENTION

We implement reasonable security measures but cannot guarantee absolute security. Data is retained only as long as necessary for legal, contractual, and operational purposes.

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9. YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Delete your data

  • Object or restrict processing

  • Withdraw consent

  • Opt out of targeted advertising

  • Data portability

You may exercise your rights by contacting us.

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10. INTERNATIONAL TRANSFERS

Your data may be processed outside your country. For transfers from the EEA or UK, we use appropriate safeguards such as Standard Contractual Clauses.

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11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date.

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12. CONTACT US

For privacy questions or requests:

📧 Email: contact@mecol.shop

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